If you are having trouble with your current web browser, please make sure it is updated to the latest version.

Proton VPN does not work with Safari’s Private Mode because certain browser technologies we require are disabled by Safari in private mode. This is the default mode on some devices. Safari – Ensure your browser is not set to “Private” mode. If you have trouble logging in, please try the following: Disable Private Mode (Safari) Existing Proton Mail users can use their Proton Mail username and password to log in directly, as the Proton VPN Dashboard and Proton Mail share the same credentials. To log in to Proton VPN Dashboard to download configurations, manage your subscription or change your account details, go to:Īnd log in with the Proton username and password which you chose when signing up for Proton VPN. Common Proton VPN Dashboard Login Problems If you have trouble logging in with an OpenVPN application, please visit this page.

If you are connecting to Proton VPN using a third party OpenVPN application, you need to use your OpenVPN Username and Password which can be found in the Proton VPN Account Dashboard in the ‘Account’ tab. If you have trouble logging into the Windows VPN application, please visit this page. If you are logging into our Windows VPN application, you need to also use your Proton Username and Password. If you are having trouble logging into the Proton VPN account Dashboard, you can find solutions in the next section of this article. To access your account details to view your current plan, payment information, account details, and download OpenVPN config files, you need to visit the Proton VPN Dashboard () and sign in using your Proton Username and Password (if you are a Proton Mail user, this is the same as your Proton Mail login). There are many ways to log into Proton VPN.

If you are having trouble logging into Proton VPN, here are a couple common causes and solutions.

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